The Role:

This is an exciting opportunity to join an award winning team known for providing the highest level of service in our market. This is very much a hands on operations role. 

Job Benefits:

1. 29 days holiday including public holidays.
2. Exceptional gratuities and tips.
3. Partial uniform is provided.
4. Flexi and Part-Time schedules available to suit your needs.
5. Increased pay rates on Sundays and Bank Holidays.
6. Opportunity for career growth through internal promotions.
7. Dedicated learning manager with access to over 1000 e-learning courses.
8. Advanced online training programs and the opportunity for all employees to advance to our management training program.

Duties:

• To know the licensing laws and Customs & Excise Regulations
• To serve all beverages to customers according to the standards set by the Restaurant, and to the customers satisfaction. 
• To keep the service and customer service areas clean and tidy. 
• To be fully conversant and comply with the health safety, hygiene, fire and security regulations and procedures of the establishment, and to ensure others are aware of their responsibilities in this regard. 
• To requisition for stock necessary for each day’s business, to display it and set it up for service.
• To use the cash register in accordance with Company cash handling procedures.
• To wash and dry all dirty glasses as required, and have all glasses and service articles in a condition suitable for use, with particular regard to Hygiene requirements.
• To have knowledge to serve all beverages available.
• To maintain a high level of co-operation with all other staff in the company.

Person Specification Required:

• Ability to provide warm, friendly and efficient service
• Must be passionate about in operations
• Must be standards driven and detail-orientated
• Excellent communication skills
• Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
• Attention to detail
• Be able to work under pressure whilst also delivering excellent service
• Confident working on your own initiative and also part of a successful team
• Must have experience in a busy restaurant operation

The Ideal Candidate:

• 2 years experience in a similar establishment
• Fluent in English, second language an advantage.
• Available to work 20 hours per week , minimum. 
• Have full permission or hold a valid visa to work in the EU.